As a valued Liz Earle customer, we wanted to make you aware of an important update regarding our flagship store and treatment rooms in Duke of York Square, London.
Since day one, expert customer care and outstanding service have been at the very heart of the Liz Earle experience. We value the close and special relationship we have with our customers and have constantly evolved our retail offering to ensure that we always give access to honest, personalised advice and care alongside our award-winning range of botanical beauty.
This approach has seen us grow our high street presence with John Lewis and more recently opening counters within Boots stores across the UK, as well as building on our longstanding partnership with QVC and our website, lizearle.com.
However, we are continuously reviewing our business strategy in response to changing customer behaviour and therefore we have taken the difficult decision to close our flagship store and treatment rooms in Duke of York Square, London when the lease expires on the 8th June 2018. We can confirm that no other Liz Earle stores are affected.
We will of course be taking the opportunity to thank our wonderful colleagues for their passion and commitment. We are committed to helping them find alternative employment opportunities.
If you have any queries or concerns following this update, our Customer Centre team are here to help. They are available Mon - Fri: 8am - 10pm; Sat: 9am - 4pm and Sun: 10am - 4pm on +44 (0)1983 813913 or email: email@example.com