Customer note
We still want to make sure that we can put a smile on your face with a Liz Earle delivery straight to your door. Due to the fact that we’re currently seeing a large increase in online orders and must follow vital safety precautions to look after our staff, all of our deliveries are currently seeing delays. We are sincerely sorry for this and can assure you that we’re working very hard to get your products to you.
For the time being, we will be putting some delivery options and all international orders on pause – this is an entirely temporary measure we’re taking to help make our ways of working safer in this situation. We will be informing you as soon as this changes.
We are working closely with Royal Mail to ensure your orders arrive safely and promptly – if you would like to know how they are making adjustments to their delivery services, you can discover more here.
UK delivery options
All of our UK deliveries are made using Royal Mail.
Orders over £50
Due to the fact that we’re currently seeing a large increase in online orders, there is a slight delay in the delivery process at this unprecedented time. We are working very hard to get all website orders delivered and appreciate your patience with any delays.
Standard Service - up to 5 working days - Free*
Order by 2pm on a working day (Monday to Friday) and delivery is estimated in 5 working days from your order date. This service is not available on Bank Holidays. Delivery is only available in England, Wales, Northern Ireland and Scotland.**
Orders under £50
Due to the fact that we’re currently seeing a large increase in online orders, there is a slight delay in the delivery process at this unprecedented time. We are working very hard to get all website orders delivered and appreciate your patience with any delays.
Standard Service - up to 5 working days - £3.75
Order by 2pm on a working day (Monday to Friday) and delivery is estimated in 5 working days from your order date. This service is not available on Bank Holidays. Delivery is only available in England, Wales, Northern Ireland and Scotland.**
All orders
In light of the current situation, our Special Delivery option is on pause. Please rest assured this is a temporary measure and we’ll be letting you know as soon as there are any changes. We really appreciate your patience and understanding.
Priority Service - up to 4 working days - £5.25
Order by 2pm on a working day (Monday to Friday) and delivery is estimated in 4 working days from your order date**
International orders
In light of the current situation, international orders can only be made via the Customer Centre; and we are unable to deliver to all countries at present. Please rest assured this is a temporary measure and we’ll be letting you know as soon as there are any changes. We really appreciate your patience and understanding.