- Newcastle Eldon Square
- Full-time (37.5hrs)
Real passion for people? Flair for retail management?
Then why not build a career with Liz Earle... As the third largest premium skincare brand in the UK, with over 170 counters nationally, we are looking for beauty, skincare and retail lovers to join our rapidly growing team. As a Liz Earle Counter Manager (Retail Manager) you’ll be working at the forefront of our British brand, leading a team of service superstars delivering personalised customer service and driving retail sales. With our rich Isle of Wight heritage and natural approach to skincare and beauty, this is your chance to be part of something special!
Ever visited a Liz Earle counter? Whether you work within the fast-paced Boots store, or within the beauty halls of John Lewis or Fenwicks, it is important to us that each customer has a truly engaging experience. It is through your real passion for sharing comprehensive product knowledge and skincare advice, along with a real dedication to find the right solution, that we will delight and educate our customers.
As a Liz Earle Counter Manager, you will drive commercial performance through robust business planning, operational excellence, inspirational leadership and best in class service. You will champion and develop a high performing team, taking responsibility for team performance and behaviors whilst engaging field support network as required.
Through in store promotions and varied commercial activity, you will be engaging with new customers daily whilst also continuing to build relationships with dedicated Liz Earle lovers. You’ll be proactive in your approach and a true brand ambassador, always seeking opportunities to spread the Liz Earle magic.
This is an exciting opportunity to build a career with a brand that is truly inspiring…
At Liz Earle we are always looking for positive, engaging and passionate people who live up to our Precious Recipe:
We Care More
We Never Settle
We Are One Team
As a Counter Manager, you truly care about our customers, treating each as an individual and delivering exceptional service. You love assuming accountability and ownership for performance and have a genuine passion for working within and developing a team of Liz Earle service superstars. You have a track record of success in delivering towards commercial targets and KPIs along with proven leadership skills in a retail environment, ideally within beauty or other premium retail. You will be customer focused, analytical, nurturing and passionate with proactive and activity driven approach that engages your Liz Earle family, customers and store counterparts alike!
Sound good? There’s more…
On top of your salary and a generous holiday allowance and benefits, we’ll treat you to a goodie box of products monthly, whilst also giving you a 75% retail discount. After all, you’ll be a brand ambassador! During your 12 week on-counter onboarding and a visit to our Isle of Wight home we will provide you with the tools and knowledge in all things Liz Earle and naturally active, enabling you to confidently deliver our Service Model. With a robust support network of HR, Operations and Training colleagues in place, you’ll enjoy the opportunity to own your counter, while being able to draw on the resources available to you.
Don't miss your opportunity to be part of our growing team...#joinlizearle
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