Please see our delivery options below.

UK delivery options


All of our UK deliveries are made using Royal Mail and include delivery to Northern Ireland & the Channel Islands.

Until midnight 21st December 2014*

Priority Service

2 to 3 working days

Free

Recorded Priority Service

2 to 3 working days

£1.25


All orders


Standard Service

3 to 5 working days

£3.75

Recorded Standard Service

3 to 5 working days

£5.00

Special Delivery Next Day (Signed For Service)

Next working day - deliveries can be made between 7am and 9pm

£9.25

Please Note: Special Delivery - while we make every effort to get your order out on the same day, if you place it after midday, there is a possibility that it will be sent the following day. In addition, orders placed on a Friday, Saturday or Sunday will be delivered on Tuesday.


Republic of Ireland and Europe delivery options


Standard Service

7 to 10 working days

£5.70

International Signed For Service

7 to 10 working days

£11.70


Rest of the World delivery options


Standard Service

10 to 14 working days

£15.00

International Signed For Service

10 to 14 working days

£21.00


Last Christmas posting dates


UK Standard Service

Saturday 20th December

UK Priority Service

Monday 22nd December

UK Special Delivery Next Day

Tuesday 23rd December

Eastern Europe Standard Service (including Cyprus and Greece)

Monday 8th December

Western Europe Standard Service (excluding Greece)

Friday 12th December
Tuesday 9th December - Poland

Rest of the World: Asia, Far East (including Japan), New Zealand

Wednesday 3rd December

Rest of the World: Australia

Thursday 4th December

Rest of the World: South & Central America, Carribean, Africa, Middle East

Thursday 4th December

Rest of the World: Canada

Tuesday 9th December


Delivery FAQs


  • My order is being shipped outside the European Union (EU). Will I have to pay customs charges?
  • If your order is being shipped outside the European Union (EU), customs charges and taxes may apply that you will need to pay directly. Please check these requirements with the relevant authority before placing an order.
  • We may at our discretion require payment by bank transfer rather than by credit card prior to shipping.
  • I have not received my order, what should I do?
  • If you have chosen to have your order despatched via standard UK delivery, please allow up to 7 working days for your order to arrive. If it is already after 7 working days, we recommend that you first contact your local sorting office to check if they are holding it for you. If they do not have your parcel, please call us on +44 (0)1983 813913 and we will be happy to investigate this for you.

    If you have chosen to have your order despatched via special or recorded signed-for delivery, including our International signed-for service, please call us on +44 (0)1983 813913 and we will be happy to investigate this for you.
  • Can I track my order?
  • We despatch standard UK orders using Royal Mail standard delivery - a service that currently cannot be tracked.

    If you chose to have your order despatched via special or recorded signed-for delivery, including our International signed-for service, please call us on +44 (0)1983 813913 and we will be happy to update you.
  • Do you deliver to BFPO addresses?
  • Yes, please enter your delivery address as normal during the checkout, selecting BFPO in the country field.
  • Can I have my order delivered to multiple addresses?
  • If you would like to send orders to more than one address, please place a separate order for each delivery address.

*Free priority delivery applies to your entire order when you purchase any of our products through our website or customer centre from 8.30am Thursday 11th December until midnight Sunday 21st December. While we make every effort to get your order delivered within 48 hours, there is a possibility that at peak times this might take slightly longer. Free delivery is UK, Channel Islands and Isle of Man only. Offers are subject to fair use. No cash or other alternatives. We reserve the right to amend or withdraw offers at any time.