Delivery information

Please see our delivery options below.

UK delivery options

All of our UK deliveries are made using Royal Mail and include delivery to Northern Ireland & the Channel Islands.

Please Note: Special Delivery - while we make every effort to get your order out on the same day, if you place it after midday, there is a possibility that it will be sent the following day. In addition, orders placed on a Friday, Saturday or Sunday will be delivered on Tuesday.

Republic of Ireland and Europe delivery options

Rest of the World delivery options

Delivery FAQs

• My order is being shipped outside the European Union (EU). Will I have to pay customs charges?
• If your order is being shipped outside the European Union (EU), customs charges and taxes may apply that you will need to pay directly. Please check these requirements with the relevant authority before placing an order.
• We may at our discretion require payment by bank transfer rather than by credit card prior to shipping.
• I have not received my order, what should I do?
• We do ask that you allow the specified working days stated above for your order to be delivered. If you have not received your parcel in this time, please kindly check with your local sorting office to see if they are holding the parcel for you. Should they not have your parcel, please contact us on +44 (0) 1983 813913 or email naturallyactive@lizearle.com and we will be happy to assist you further.
• Do you deliver to BFPO addresses?
• Yes, please enter your delivery address as normal during the checkout, selecting BFPO in the country field.
• Can I have my order delivered to multiple addresses?
• If you would like to send orders to more than one address, please place a separate order for each delivery address.