Please see our delivery options below.

UK delivery options


All of our UK deliveries are made using Royal Mail and include delivery to Northern Ireland & the Channel Islands.

Until midnight Monday 31st August 2015*

Standard Service

3 to 5 working days

Free

Recorded Standard Service

3 to 5 working days

£1.25

All orders


Priority Service

2 to 3 working days

£5.25

Recorded Priority Service

2 to 3 working days

£6.50

Special Delivery Next Day (Signed For Service)

Next working day - deliveries can be made between 7am and 9pm

£9.25

Please Note: Special Delivery - while we make every effort to get your order out on the same day, if you place it after midday, there is a possibility that it will be sent the following day. In addition, orders placed on a Friday, Saturday or Sunday will be delivered on Tuesday.


Republic of Ireland and Europe delivery options


Standard Service

7 to 10 working days

£5.70

International Signed For Service

7 to 10 working days

£11.70


Rest of the World delivery options


Standard Service

10 to 14 working days

£15.00

International Signed For Service

10 to 14 working days

£21.00


Delivery FAQs


  • My order is being shipped outside the European Union (EU). Will I have to pay customs charges?
  • If your order is being shipped outside the European Union (EU), customs charges and taxes may apply that you will need to pay directly. Please check these requirements with the relevant authority before placing an order.
  • We may at our discretion require payment by bank transfer rather than by credit card prior to shipping.
  • I have not received my order, what should I do?
  • If you have chosen to have your order despatched via standard UK delivery, please allow up to 7 working days for your order to arrive. If it is already after 7 working days, we recommend that you first contact your local sorting office to check if they are holding it for you. If they do not have your parcel, please call us on +44 (0)1983 813913 and we will be happy to investigate this for you.

    If you have chosen to have your order despatched via special or recorded signed-for delivery, including our International signed-for service, please call us on +44 (0)1983 813913 and we will be happy to investigate this for you.
  • Can I track my order?
  • Yes.We despatch all our orders via Royal Mail. Regardless of whether you choose to have your order delivered via standard, priority, special or recorded signed for service, you will be able to track your parcel's progress.

    When you receive your despatch confirmation, within the body of the email we will include a link to the Royal Mail website, which will then enable you to Track & Trace your parcel. Please be aware that information relating to your order may not be available to view immediately after it leaves us - if this is the case, please try again a little later.

    If you chose to have your order sent overseas, including via our international signed for service, please call us on +44(0) 1983 813 913 and we will be happy to assist you.
  • Do you deliver to BFPO addresses?
  • Yes, please enter your delivery address as normal during the checkout, selecting BFPO in the country field.
  • Can I have my order delivered to multiple addresses?
  • If you would like to send orders to more than one address, please place a separate order for each delivery address.
  • Can I send my order to a new delivery address?
  • Yes, please enter your delivery address as normal during the checkout process. Please note that even when the name used on your delivery address is different to your billing address, your entire order will be sent to the delivery address along with any complimentary items and paperwork.

*Free delivery applies to your entire order when you purchase any of our full-size items through uk.lizearle.com or our customer centre. Available from 8.30am Thursday 27th August until 11.59pm Monday 31st August 2015. Free delivery is UK, Channel Islands and Isle of Man standard delivery only. Subject to availability and fair use, while stocks last. No cash or other alternatives. We reserve the right to amend or withdraw offers at any time.